Rubicon is a single platform that provides a seamless omnichannel fulfilment experience by bringing together both online and offline channels. The platform powers omnichannel use cases and takes a holistic approach toward providing a great experience to your customers.
Order Management System
Inventory Management System
Catalogue Management System
Logistics Management System
Rubicon’s distributed order management system provides the capability to manage orders received from any digital channel like your own website, marketplaces, customer support or other channels such as kiosks, digital magazines, etc. The system hosts a real-time engine which allocates the order to the most preferable fulfilment point by evaluating various parameters like the availability of inventory, proximity to your customer, serviceability of their pin code and SLA adherence, amongst others.
We have recently launched a Seller Protection Fund (SPF) feature for our clients on Rubicon. It provides higher operational efficiency as sellers can seamlessly raise SPF claims for QC-failed returns with online marketplaces, during the return processing flow & track the status of the same within Rubicon.
The pricing module in Rubicon is where Business managers can update prices or discounts across all the channels in one go. It is very user-friendly and saves a lot of time. It also removes the scope for any manual errors. Users just need to approve the prices or discounts after which the price syncs to all the mapped channels automatically.