Ace Turtle is an end to end enterprise solution for Brands & Retailers looking to engage and transact with today’s omni-channel consumer. We are a technology and services company providing e-Commerce, multichannel and marketing solutions to Brands and Retailers. We provide solutions for our partners through our integrated eCommerce platform, which is comprised of four components:
Consistent & controlled presence across all channels
India Check Out Page
Through our India Check Out Page we enable you to ship from your international warehouse, offer the same front end experience you provide to your global customers but at the same time offer local payment options, logistics and customer support in India
Cash On Delivery is 70% followed by Net Banking. Credit card payments constitute less than 15 % of transactions.
Customer Expectation from customer support is to serve in local languages. India has 30 regional languages apart from Hindi & English.
The courier and logistics industry is still very unorganized. The eCommerce reach is 11,000 postal codes across 750 cities as of now. Regional courier service providers continue to play a vital role.
Consumers expect returns process to be seamless and convenient.. Refund of custom duties is a complicated and time consuming process.
We offer your customer all local payment options. Including Cash on Delivery . Your customers choose the payment option they prefer and are re used to.
We provide Customer Support in Multiple local Languages.
We ensure that all shipments are delivered as per your customer’s satisfaction through our network of regional & national couriers.
Our returns management process is as convenient as offered by the best in class local online retailers.